Answer customer questions in seconds.
RoMuAI adds an AI assistant to your website, Trendyol store and Shopify store to automate customer communication around the clock. Response times drop, and so does your operational workload.
Three products, one mission
Whether you sell on your own website or on a marketplace, pick the right RoMuAI product to deliver fast, consistent, on-brand answers to your customers.
RoMuAI AI Customer Service
An AI chat assistant that's added to any website with a single line of code. On e-commerce sites, it pulls product, stock, order and shipping information from your Ticimax backend in real time. Includes multilingual support, brand-tone training and human handoff.
- ✓ Set up in minutes
- ✓ Ticimax integration
- ✓ Multilingual support
- ✓ On-brand responses
- ✓ Live order/shipping lookup
- ✓ Human handoff
According to Trendyol Academy, this is the benchmark average response time.
An AI that never stops — nights, weekends and holidays included.
Answering questions within the first 30 minutes can boost sales up to 8x.
Source: Trendyol Academy, Product Q&A Response Process Training, June 2024
Blog
Notes on e-commerce operations and customer experience.