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RoMuAI
Trendyol automatic Q&A system

Answer Trendyol and Hepsiburada questions automatically, 24/7 — never miss a sale.

Respond to customer questions on your Trendyol and Hepsiburada stores instantly. Faster response times → higher store rating and conversions.

Live in 5 minutesNo credit card neededSecure integration
Request a DemoView Plans
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When will you ship my order?
Hi there! Orders placed before 12:00 ship the same day, and orders after 12:00 ship the next day. Have a great day!
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Does this product come with batteries?
Hi there! This product runs on 2 AA batteries, which are not included in the package.
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Is this T-shirt made of cotton?
Hi there! The fabric is a blend of 90% cotton and 10% silk.
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When will my order arrive in Antalya?
Hi there! Orders typically arrive within 2-3 business days after being shipped.
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Sales increase
8×

Questions answered within the first 30 minutes can increase sales up to 8-fold.

Response time
~4 min

RoMuAI's average response time helps raise your store rating.

Win rate
Buybox

Faster responses improve your store rating and Buybox win chances.

Source: Trendyol Academy, Product Q&A Process Training, June 2024

Live in three steps

Step 1

Connect your stores

Integrates in seconds using your Trendyol and Hepsiburada API credentials.
Step 2

Let the AI learn

Your product catalog is analyzed automatically to generate tailored answers.
Step 3

Start selling

The system takes over — questions never pile up and customers never leave.

Pricing

Starter

₺999/mo
  • 300 questions / month
  • Answered every 4 minutes
  • 24/7 automatic replies
Request a Demo
Popular

Economy

₺4,499/mo
  • 1,500 questions / month
  • Setup support
  • Priority responses
Request a Demo

Premium

₺5,999/mo
  • 3,000 questions / month
  • Top question analytics
  • Priority support
Request a Demo

Enterprise

Custom quote
  • Unlimited questions
  • Custom integration
  • Dedicated account manager
  • Detailed reporting
Contact Us

Frequently asked questions

What is the Trendyol automatic Q&A system?

It's a system that lets AI automatically answer customer questions on your Trendyol store using your product information. Once set up, questions are answered instantly, 24/7.

How are Trendyol questions answered automatically?

Your Trendyol Seller Panel API credentials connect to RoMuAI, the system analyzes your product catalog and generates on-brand answers based on product information.

How quickly does the AI answer Trendyol questions?

Average response time is just a few minutes, which has a positive impact on Trendyol's store rating system.

Is the Trendyol Q&A automation compliant with data protection regulations?

Yes, the system is fully compliant with data protection regulations (KVKK); API keys are never shared with third parties and data is stored encrypted.

Does the same system work for Hepsiburada?

Yes, RoMuAI can automatically answer questions on Hepsiburada stores using the same AI infrastructure.

What should you look for when choosing a Trendyol Q&A automation tool? →
Frequently asked questions →

Enterprise-grade security

AWS infrastructure, AES-256 encryption.

Transparent data handling

API keys are never shared with third parties.

Support anytime

Reach us on WhatsApp at 0530 089 50 87.