AI customer service for Shopify
24/7 AI chat assistant: product, order & support automation
Deliver instant, consistent customer support with RoMuAI. Answer product questions, recommend the right products, and automate real-time order tracking. Reduce support workload, increase conversion rates, and train the AI on your store policies and FAQs.
Setup
1-click
Install in minutes from the Shopify App Store.
Coverage
24/7
Your customers get answers anytime, in any language.
Support workload
−60%
FAQ automation eliminates most of the repetitive tickets your team handles.
Order tracking
Instant
'Where's my order?' questions are answered instantly, with no wait.
Language support
30+
Automatically switches to your visitor's language, ready for international sales.
What can you do?
Product Q&A & order tracking
AI chat that answers product questions and shares order status.
Smart product recommendations
Recommendations tailored to customer intent that boost conversion.
Answers trained on your policies
AI trained on your store policies, reducing support tickets.
Multilingual, fully controllable
Multilingual support with full control over tone, rules and answers.